Refund Policy
Last Updated: November 24, 2025. This Refund Policy outlines the terms and conditions for returns and refunds at TLaaF Mushrooms, LLC. By making a purchase, you agree to these terms. We are committed to providing high-quality mushroom products that support both human and pet wellness. We reserve the right to modify this policy at any time, and changes will be effective immediately upon posting.
As an Oregon-based LLC with full insurance coverage and certified food handlers, TLaaF Mushrooms is committed to customer satisfaction and product quality. Our mushroom products are carefully sourced and handled to support both human health and pet wellness. We understand the importance of providing products that meet your expectations, which is why we've established the following refund policy to ensure transparency and fairness in all transactions.
A legal disclaimer
Our Refund Policy addresses the following key areas:
Return Timeframe:
Products may be returned within 14 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
Due to the perishable nature of fresh mushroom products, some items may not be eligible for return. Please contact us before initiating a return.
Refund Process:
Once we receive and inspect your returned item, we will send you an email notification. If your return is approved, your refund will be processed to your original method of payment within 7-10 business days.
Please note that shipping costs are non-refundable unless the return is due to our error.
Non-Refundable Items: Certain items are not eligible for refunds, including opened or used products, perishable goods that show signs of use or deterioration, and clearance or sale items marked as final sale.
Exchanges:
If you receive a defective or damaged product, we will gladly exchange it for the same item. Please contact us immediately with photos of the damaged product.
Pet Wellness Products: Our mushroom products support both human and pet wellness.
For pet-specific products, returns must comply with the same conditions outlined above. Always consult with a veterinarian before introducing new supplements to your pet's diet.
Questions and Contact:
If you have questions about returns or refunds, please contact us at tlaafmushrooms@yahoo.com.
As a licensed and insured Oregon LLC, we are committed to resolving any issues promptly and professionally.